Portable Plants & Equipment , March 2016

GRINDING tion we need to accurately respond to requests for project quotes Spec size is a common component customers tend to leave out of grinding service requests Throughput and efficiency greatly change between a 2 in minus spec and a 6 in minus spec A1 Organics is also cautious to obtain a thorough description of the disposition of material to be ground We arent able to be all things to all people Pendley says If a project volume doesnt justify allocation of our resources or the job location makes our service financially unfeasible we have elected not to bid Resolve to solve Among the services A1 Organics customers appreciate is the companys effort to help resolve project issues Pendley says A1 Organics will help customers identify alternative options such as stockpiling waste material from numerous sites in one location to reducing grinding costs A1 Organics also offers a pay as you go option that eliminates the need for customers to store unprocessed material that would take up time space and resources Weve been able to help two customers work together to produce one combined job adding efficiency and reducing cost for everyone involved Pendley says We have also spent time with municipality officials to recommend changes to requests for pricing and quotes so estimates cover all elements of the project again saving time cost and any confusion that may otherwise result from misunderstanding the project scope Pendley attributes much of A1 Organics success over the years to the leadership fourth generation owner Chuck Wilson provides In addition to setting a performance standard for employees Wilson provides necessary equipment and capital to support employee success When customers tell us what they appreciate about A1 Organics we often hear the words reliability consistency and quality Pendley says Price always plays a role in customer decisions but our consistent results are our calling card I attribute that to Chucks commitment to providing for company needs highquality equipment and employee dedication All those things together provide attributes customers appreciate and dont mind paying for PP E Loretta Sorensen is a freelance writer in Yankton S D She produces material on a variety of topics serves as a ghostwriter and has authored her own books 18 PP E March 2016 www portableplants com